Oven/Range common problems and solutions


Gas Range

Problem: A surface burner doesn't light
Cause Solution

Pilot light is out or gas isn't on

Follow the instructions for relighting the pilot on your particular range


Problem: Pilot light doesn't remain lit
Cause Solution

Pilot port is clogged

Use a small wire to clean the port

Range is in a drafty place

Try to prevent drafts near the range


Problem: A burner is burning erratically
Cause Solution

Burner is clogged

Clean the burner ports

Incorrect mixture of gas and air

Call the gas company


Electric Range


Problem: The range is not working at all
Cause Solution

No power is reaching the range

Check the fuse box/circuit breaker. If you don't find a problem, call an electrician


Problem: One of the top elements doesn't heat
Cause Solution

Defective element, wiring, terminal block or switch

Check each part for continuity and replace it if necessary


Problem: A top element doesn't cook well
Cause Solution

Pan is the wrong size

Use flat-bottomed pans that just cover the element

Element is damaged

Replace the element

Address

Heartland Financial Corporation

155 W. Hospitality Lane, Suite #245

San Bernardino, CA 92408

info@heartlandcorporation.com


Phones
Toll Free
(800) 818-9220
Phone
(909) 890-3786
Fax
(909) 890-3726